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Co-IDB's Policy of Information Security for the personal information of Clients is as follows:

1. Purpose and scope of collecting information 

The term “Personal Information” in this Policy is defined as identified information or identifiable information of a Client. The types of personal information Co-IDB processes (which might vary by jurisdiction based on Vietnamese applicable law) include Full Name, Email, Mobile Number, Landline Number, and Address contact...

We always inform Clients about the specific purpose if we need to collect personal information from Clients on this website, and all information must be voluntarily provided by Clients.

2. Scope of using information

Personal information collected will only be used within the internal company. The Company may disclose them to third parties, such as our agents and other service providers, for purpose of providing the best quality of service to Clients. We may use this information to contact customers directly in the form of sending open letters, orders, thank you letters, and information about promotions and new services...


he Company will endeavor to ensure that any of the above-mentioned employees, officers, agents, consultants, or third parties involved in the collecting and processing of Client’s personal information will comprehend this Policy.

3. Information storage time

The Company will archive the personal information provided in our internal systems during the process of providing services to the Client or until the purpose of collecting is fulfilled unless the Client requests to cancel the information provided.

4. Information storage place


Address: 20/1 Bui Thi Xuan St, Ward 2, Tan Binh District, Ho Chi Minh

Hotline: 0931.147948

5. Commitment of protecting Client's personal information

The company will not disclose your information with any other company except agents, or suppliers involved in providing services to Clients. In some special cases, the Company may be required to disclose them, for example when there are grounds to believe that the disclosure is necessary to prevent threats to life and health, or for law enforcement purposes.

The company is committed to protecting the Client’s personal information.

6. Individuals or organizations can access information

Individuals or organizations that may have access to the information: This information (name, address, phone number, and email) is for the Buyer to contact the Seller so the information is confidential. The company commits not to sell, not to share, leading to the disclosure of customers' personal information for commercial purposes, violating the commitments set out in the regulations on customer information security policy at the Company. The company upon legal request from a government agency or when we believe it is necessary and appropriate to comply with legal requirements.

7. Mechanism for receiving and settling complaints with customers

The mechanism for receiving and resolving consumer complaints When detecting that their personal information has been used for the wrong purpose or scope, users have the right to email complaints to Our email with information and evidence related to this. The company commits to respond immediately within 48 hours to suggest a solution to the Client.

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